Kotter v. Prosci v. Lippitt-Knoster
A quick look at two change management models that are good for consultants and bad for companies, and one good one that you should actually use.
Why Nothing Gets Done Around Here
Hundreds of thousands of hours are getting wasted on bad decision-rights. It’s got to stop. (Contains at least two good ways to fix this problem.)
The Matrix Design Canvas
A tool that helps managers and individual contributors design systems that get better performance out of dual-reporting roles.
Five Org Design Things N° 8
Turns out it's about learning, all the way down: How basic technologies shift strategy; Microsoft's org structure research; X-Teams; building Service Design capability; democracy at work
Netflix, Democracy, and ~Operational Excellence
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.
Five Org Design Things N° 7
Collaboration edition! Yumemi’s org design; Collaboration is dead; Elbows of data; How to make good documents; How to run good workshops
How Internal Capabilities Evolve
Platform teams are an alternative to matrix orgs and siloed, repetitive SBUs.
Activist Presentations & Corporate Structure
TLDR: Activist investors want lean SBUs, and they don't love that matrix
Undercurrent Story Forms
Five ways to structure your deck to be sure you're telling a story, not just writing action headlines and bullets powered by chatGPT.
Why Does DARPA Work?
A few standout practices: Opacity; Outsourcing for stronger internal networks; Deep technical reviews of ongoing programs.
Five Org Design Things N° 6
The 95th percentile isn’t that impressive; how DRIs worked at Apple; Effective leaders decide about deciding; Rooting out bias in decisions; AI and interest rates
Three Unexpected Practices for Better Productivity (Talk Deck/Video)
Back in 2018, I had the privilege of visiting with HR leaders at a big beer company to discuss my experiences with teaming inside large organizations.