The Main Objective: Legitimacy
When it comes to organizing humans, the only thing that matters is legitimacy.
I'm an organization designer at Black Glass. I was a Co-Founder of August, and the Managing Partner of Undercurrent.
When it comes to organizing humans, the only thing that matters is legitimacy.
How self-organization helped a small consultancy grow revenue, profitability, and engagement – all at the same time.
Are organizations degrading the human experience, or are they poised to accelerate our progress toward dignity and achievement in the 21st century? Yes.
Watch out for approaches that prioritize clarity above all else. Clarity can make you a cog in a machine, it can stunt your personal growth, and can pressure organizations to stick to the status quo.
Innovation Labs need rules. Here are 21 that I documented in 2014 during my work inside and alongside four different such labs. They work!
Chick-Fil-A; The Agency Problem; NFL broadcasters; The Unsexy Side of Responsiveness; Amazon Fulfillment Centers
Basic premise: because technology (and other factors), firms were able to flatten, putting more managers under the direct control of a senior leader.
Conditions for a team; Measuring team effectiveness; Chautauqua; New customer relationships mean new responsibilities; Why do companies exist; The Shift Index.
For every dollar spent on hardware, companies need to spend nine dollars in software, training, and business process redesign. (I think that's way low.)