About Me
Hello there! Thanks for coming to my (newest) site – I've been blogging off and on since 2007, at first about advertising, then about digital strategy, then about organization design.
Hello there! Thanks for coming to my (newest) site – I've been blogging off and on since 2007, at first about advertising, then about digital strategy, then about organization design.
About My Work
I found my way to this work through practice. When I moved to New York to work for Undercurrent in 2009, we were a practice focused on helping the world's biggest, most consequential firms figure out how to market in a post-digital world. In 2009, we were pushing the rock uphill, but by 2012 we started to realize that the world didn't need guidance on marketing or "digital" strategy, but instead needed to figure out how to reorganize to take advantage of the productivity gains made possible by new technologies.
All of our work was focused on getting new stuff to market – new products, new initiatives, new services – and we stopped telling people what to do, and instead helped them get it done with new ways of working and organizing. We tried labs. We tried separate business units. Sure, we got stuff done, but nothing really worked until we started to change the firm itself by changing its foundational methods: how decisions got made; how work was prioritized; how work was assigned and assessed. It felt like we'd stumbled upon real magic.
In 2015, along with a few friends from Undercurrent, I started August. We pushed this OD magic to the maximum. August continues to be an employee-owned, self-organized and self-managed, transparently operated, B-corp. In 2019, I left August and joined IPG: first with R/GA, and then with Black Glass.
Today, I'm fully focused on helping CMOs with Org Design for Marketing Orgs, and I think it's working: in 2023, Black Glass was named one of Fast Company's Most Innovative Companies and I was listed as one of Campaign's 40 Over 40.
Speaking
I love sharing insights from my work with groups large and small. Just email me and we'll make it happen.
Testimonials
Citations/Appearances
Large Conferences
Corporate Training Series
Private Corporate & Education Events
Large Corporate Conventions
Other Stuff
I love to cook, ride and work on bicycles, and play tennis. I have a cat, named Ian, and I live in Boerum Hill – a neighborhood of Brooklyn, New York – with my wife, Emily.
Read Next
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This development tool is designed to give change-agents inside organizations clarity into their path forward, help them define and deepen strengths, and maybe give us some shared language about what we do.
Five Org Design Things N° 10
Pattern languages and org analysis; RTO is bad, even if offices are good; old maps made 3D; diverging values worldwide; exit interviews
Five Creativity Things
Challenges facing creativity; owning ideas from beginning to end; opinionated palettes; are we doing zines again?; randomness that didn’t fit in the first four categories
How to Combine Pace Layers, Org Design, and Strategy
4 ways to use Pace Layers in strategy and OD work: 🚀 As a career planning tool; 🎓 As a strategy tool; 🔬 As a diagnostic or sense-making tool; 🎨 As a design tool for value-adding layers.