Five Strategy Things N° 3
Guess the source of this slide; Empathy; Seinfeld on Jokecraft; Flight Manual for the U2; Interestingness defined.
On Systems & Strategy
High-quality strategies in ecosystems offer four things: loud feedback; flexibility in acceptable outcomes; shared indicators for failure and success; recognized connection points.
Building People
Something I wrote but never hit publish on, back in 2011. It’s funny to read this now with the benefit of 10 more years experience and think — yeah, I still mostly believe this stuff!
Write Issue Trees
Sorta classic that in 2011, I was blogging about diagnosing business problems on Valentine's Day.