Scheduling at Black Glass
I adore shared scheduling as a tool for designing business. tl;dr At Black Glass we're synchronizing five "office closed" weeks and four mandatory (at a minimum!) weeks of PTO.
Elections
Instead of having The Boss Decide™, use this facilitation method to make the wisest decision possible with the minimum amount of preparation and politics.
Role-Based Team Structure
Role-Based Team Structure is the best way to articulate expectations for your team. It provides durability, flexibility, and clarity. It builds a playbook for running your team. But perhaps most importantly, it helps divvy up the work in a more equitable, sane way.
Strategic Compression
Strategic Compression is a way to improve the usability of strategic thought. If your business, project, function, division or team are facing high uncertainty, you need an adaptable, usable approach.
Software for Scaled Organizing
TL;DR: PowerPoint is a terrible tool for organization design, and we need a trusted alternative designed to match our values. And, sorry, leader-owned maps of reporting lines aren't the answer.
The Trouble With Hierarchy
Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.
John Collison on Stripe's Org Design
Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.
Less Strategy, More Structure
Explaining why big, transformative top-down projects never seem to work, and two simple recommendations to fix the glitch: less strategy; more structure.
Five Org Design Things N° 4
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
Aragon Court & Decentralizing Justice
Decentralized justice systems... might be the future of corporate governance?
Rethinking Dynamism
The truth about most organizations, especially the big ones, is that they're structurally quite fast-moving and dynamic.
NBX GP of Cross 2019
One of my last CX races ever was probably my all-time favorite.